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Yes you can reach us at 626- 213-6202, during regular business hours. Club members, will have the leadership teams cell phone numbers.
We are licensed, bonded, and insured. Policy information is available by request.
Easy! Just fill out the contact form to schedule an evaluation or email us at info@pasadenapaws.com
We require a in-person evaluation prior to joining our club. Dogs will fall into one of three options. Ready for daycare, requires training for daycare, or a dog that is not appropriate for daycare. We provide training assistance to all options.
Once you have been accepted into our program, you can make your requests through our online portal. We reply to service requests by 6pm.
Please give us 24 hours notice when canceling on any service. Last minute cancellations within 24 hours are subject to a 50% charge of the service. If your cancellation is less than 12 hours in advance you will be fully charged.
We accept credit card, debit car, ACH transfers, and personal checks. Club members are auto billed on a set schedule.
You do not need to be home at pick up or drop off times. You can provide a lock box, door key pad or other agreed upon method. Access is required for us to provide transportation as we cannot guarantee pick up/drop off times.
We require the standard vaccinations and a clean fecal test. We partner with mysimplepetlab.com for fecal testing and can manage that process on your behalf during the club application process.
Our dynamic dog daycare promote healthy social interactions, educate through curated activities, provide physical exercise, improve leash manners, and overcome challenges together. While our training programs help you and your family to elevate communication, build confidence, instill cooperation with your dog.